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There are a lot of consumer grade wireless devices that don't work with Enterprise wireless networks (such as what WSU uses). In order to get around this, we are now providing a service called ClearPass! With ClearPass you should be able to get almost any wireless enabled device connected to our network.

Things that you will need

  • A device already connected to the network with a web browser, such as a phone or computer.
  • The device that you wish to connect and its MAC address.

Every device has the MAC address located in a different location. The following link has a list of common devices and how to find their unique MAC address: https://support.sou.edu/kb/articles/finding-the-mac-address-on-your-device

If you are still unable to locate where it is located yourself, please contact your RTA or ASIS representative and they may assist you.

MAC stands for Media Access Control and is not to be confused with Apple's lineup of computers.

How To Connect

  1. First, on your already connected device, navigate to https://wireless.housing.wsu.edu/guest.
  2. The page should prompt you to log in, use your standard WSU login information
    1. That is your NID and Password (the same you use to login to your email and Wireless).
      ClearPass Guest Manager
  3. There should be two options available, "Create Device" and "Manage Devices".
  4. Select Create Device to set up a device for MAC authentication.
    ClearPass MAC Auth Signup Page
    1. Enter the MAC Address of the device.
      1. Be sure you type it correctly, an incorrect number will not result in an error.
      2. There is no need to capitalize letters or add dashes or colons between characters. The system is smart enough to correct for that.
    2. Please note, AirGroup and the sharing settings are no longer available.
    3. The device name is just so that you can recognize it. It is recommended to call it something descriptive.

      1. Adding a note is useful to keep track if you have a lot of devices.

    4. You must accept the Terms and Conditions.

    5. Finally, click create!

  5. You can later manage the devices by selecting "Manage Devices"

    1. Click on the row of the device you want to manage.
      1. Selecting "Remove" will remove the device and revoke its WiFi privileges.
      2. Selecting "Edit" will allow you to change settings about it.
      3. Selecting "Print" will allow you to print of an info sheet about your device.
  6. Connect your device to WSU ResNet Guest or WSU ResNet Guest Aruba (whichever is available).
    1. If this fails, or prompts you to login, Please contact your RTA or ASIS Representative for assistance.
    2. You should not see a page asking for your name and email.





18 Comments

  1. Anonymous

    how do i connect my Nintendo switch from chief Joesph village remodeled 

    1. You can connect many devices, such as a Nintendo Switch, by either by following the above instructions or by purchasing a USB-to-Ethernet adapter and running an Ethernet cable. If you require assistance with either of those, please reach out to your RTA. The Chief Joseph Village RTA can be reached at RTA.APT-NORTH@wsu.edu . 

  2. Anonymous

    What should I do if my device doesn't detect WSU ResNet Guest and instead only shows WSU ResNet Guest Aruba?

  3. Anonymous

    Will connecting it to the guest internet cause the smart TV to need to be connected every other day, like my other devices require?

  4. Anonymous

    Ok, seriously. This has made life exponentially more horrible. We have to reconnect devices everyday, our desktop is out, our Xbox is HARDWIRED (bc we got sick of having to login every time we turned it on) and now that is out. All of our devices say "No internet access"). Please do something quick, I KNOW we're not the only ones having constant issues!

  5. Anonymous

    I've tried an Ethernet cable on my laptop, and still seems to not connect to internet. Please fix this, I need to be able to look up very important stuff without it taking 2 mins to load a website.

  6. Anonymous

    How to connect the printer.

    1. Anonymous

  7. Anonymous

    I just setup my chrome cast and I can’t even cast to it

  8. Anonymous

    I have an issue... and RTA is not calling me back.  It seems that my connection expired and I am not able to watch TV.  What should I do?  Do I delete and create the same MAC address again?

    1. Anonymous

      For anyone else experiencing expired device, deleting device and creating a new one with the same MAC address worked for me.

  9. Anonymous

    Get rid of this system as fast as possible, it is very clearly not up to date, doesn't work for many devices, is offensively vague in telling the user what "devices" are active and working, and is extremely slow to react to any change made to any device making it so you have to wait hours to use the device you are trying to connect. Even just a Wi-fi password would be better then this waste of data.

  10. Anonymous

    Any idea when the issue affecting Steptoe will be resolved? Haven't been able to cast to chromecast since November. It was working fine, then became Intermittent and then completely stopped working. Replaced chromecast with new one. Updated mac address but same result. Doesn't work. Word in November was the situation is difficult but should have been fixed over winter break. It wasn't, then Covid. Sure would have been nice to be able to cast all these months while hunkered down.

    1. Anonymous

      Still f'd and rta is mia

    2. Anonymous

      Update... Intermittent function. Always seems to fail on the weekends. Now with covid and smoke, no TV. Fml.

  11. Anonymous

    How to add wps printer?

  12. Anonymous

    Noone actually reads these, don't waste your time.

  13. Anonymous

    How can I connect my Hisense Roku TV to the wireless network?please help....

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