ServiceCategoriesDescription
25 LiveBusiness Software, Administrative and Business25Live is the scheduling software for WSU campus spaces to be reserved/scheduled by WSU staff/faculty and students.  Resources such as tables, chairs, etc., for those spaces can also be reserved.
Ad-Hoc Record RequestAdministrative and BusinessFrom time to time, people have additional ad-hoc requests for data.  They submit the request to Crimson Service Desk.  Once the request is approved by functional area and if the data is in the warehouse, we will generate the report to fulfil the ad-hoc request.
Admin Checklist prepareAdministrative and BusinessCreates a checklist once a WSU ID has been assigned to an image in imaging
Advance PayAdministrative and Business, Individual SoftwarePayment site for students to put in enrollment deposit.
Aleks SiteAdministrative and Business, Individual Software, Business SoftwareAleks login passthrough for Aleks
Apple Developer Account ManagementAdministrative and BusinessMaintain Apple developer account, permissions, and application approval.
Apple School ManagerAdministrative and BusinessManage Enterprise Apple Devices, Books, Users and Apps.
AssociateCreateUpdate (WS)Administrative and BusinessWeb service that supports creation of affiliates?
Atlassian Data Center - Jira and ConfluenceAdministrative and BusinessManage Jira/Confluence software and maintain availability.  Troubleshoot and resolve technical issues.  Keep system available for customer projects and spaces.
Auth Manager SiteAdministrative and BusinessProvides a method for CSD to assign AD group memberships
Authorization CodeAdministrative and BusinessDepartment request for a Long Distance Calling code for calling on restricted phones.
Census & Snapshot ProcessingAdministrative and BusinessWe take snapshots of data for OSPA/IR to compile official census and end of term snapshots, and for our team internally to compile PCHEES data to submit to the state of Washington.
Central Payment (WS)Administrative and BusinessStart of the Central Payments process
ConsultingAdministrative and BusinessITS customized solution support to assess and select technology solutions, including those in the cloud.
CSAW (College Bound Scholars and Washington College Grant Award Warehouse) Data SubmissionAdministrative and BusinessWe compile dataset to submit to the state of Washington WSAC.
Desktop SupportAdministrative and BusinessServices provided in two tiers, Managed Care and hourly. Managed Care provides complete management of the device, peripherals, software and policies. Hourly provides time and material only.
Ecommerce Admin SiteAdministrative and BusinessWebsite that hosts Ecommerce GUI
ECSIBusiness SoftwarePackage for processing student ECSI government loans
Eforms SiteAdministrative and BusinessPass through for eForms content
eXplorance BlueAdministrative and Business, Individual SoftwareAdminister & support Student Course evaluations software solution for Provost office
Health and WellnessAdministrative and BusinessProcesses the Health and Wellness file.
Information Technology Security Risk ReviewAdministrative and BusinessCompliance and risk review for technology contracts and services.
myWSU (Service Catalog)Administrative and Business, Individual Software
Online ITS Billing StatementsAdministrative and Business
Service Level AgreementsAdministrative and BusinessAgreements to provide service, consulting, and potential ongoing support for agreed upon services between central WSU ITS and other WSU units/departments.
Service RatesAdministrative and Business
SharePoint Hosting ServicesAdministrative and Business
Software Site LicensesAdministrative and Business
Student Information Systems - MyWSU AccessIndividual Software, Business Software, Administrative and Business
WebAdmitAdministrative and BusinessAdminister & support Graduate School’s software system for Graduate Applications. 
WebAdmit IntegrationAdministrative and BusinessAdminister integration and batch processing around Graduate School’s Applications from Liaison’s WebAdmit software
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