ServiceCategoriesDescription
Adobe AcrobatBusiness Software, Individual SoftwareDocument viewing and creation software.
Adobe Creative Cloud - Shared Device LicensingIndividual Software, Business SoftwareDesign, photo editing, video/audio editing software
Adobe Individual License (VIP)Individual software, Business SoftwarePaid Adobe licenses for WSU staff not covered by the Enterprise License Agreement.
Advance PayAdministrative and Business, Individual SoftwarePayment site for students to put in enrollment deposit.
Aleks SiteAdministrative and Business, Individual Software, Business SoftwareAleks login passthrough for Aleks
Azure ADBusiness Software, Individual SoftwareMicrosoft Entra ID is a cloud-based identity and access management solution that provides WSU users to sign in securely and access resources such as Microsoft apps, thousands of pre-integrated popular SaaS apps, and any custom-build cloud or on-premises web apps. It offers security capabilities like single sign-on, multifactor authentication, Conditional Access, and lifecycle management to protect against identity compromise.
Batch AleksBusiness Software, Individual SoftwareBatch job for Aleks math placement test
CanvasIndividual Software, Business SoftwareLearning Management System to deliver course content electronically.
Central Payments SiteIndividual SoftwareWebsite that hosts Central Payment GUI
Echeck Central Payment (WS)Individual SoftwareStart of the eCheck Central Payments process
Echeck Profile (WS)Individual SoftwareLet's you look up your eCheck profile
Emergency NotificationsIndividual SoftwareDesigned to provide Emergency notifications to student and staff
ESRI-ArcGISIndividual SoftwareProvides contextual tools for mapping and spatial reasoning so you can explore data and share location-based insights.
ExchangeCommunication and Collaboration, Individual Software
eXplorance BlueAdministrative and Business, Individual SoftwareAdminister & support Student Course evaluations software solution for Provost office
Friend IDInfrastructure, Individual SoftwareThe process for creating an account with WSU that is not a NID.
Graduate FeeIndividual SoftwarePayment site for graduation and certificate fees
IBM SPSS SoftwareIndividual SoftwareSPSS statistics is an integrated family of products that helps to address the entire analytical process from planning and data collection to analysis, reporting and deployment.
ITS Knowledge BaseIndividual SoftwareThe ITS Central Repository for system-wide technical issues and resolutions, services offered, glossary of terms, and helpful technical tips specific to WSU.
MATLAB / SimulinkBusiness Software, Individual SoftwareAnalysis, design, modeling, simulation, code generation, and testing software
MFA ResetIndividual SoftwareSite to allow users to manage the security of their network ID.
Microsoft 365Business Software, Individual SoftwareMicrosoft 365 Information
Microsoft 365 AppsIndividual SoftwareMicrosoft 365 Apps is the suite of Microsoft applications that can be installed on up to five PCs, five tablets, and five phones per user.  The software available includes: Word, Excel, Outlook, PowerPoint, and OneNote.
Microsoft 365 Apps for the webIndividual SoftwareMicrosoft 365 Apps for the web is a set of services that allows you to edit Word, Excel, and PowerPoint documents and use OneNote online via a web browser.  This includes collaborate editing using real-time co-authoring.
Microsoft 365 FormsBusiness Software, Individual SoftwareCollect data and information easily.  Simple to use alternative to Qualtrics when you want simple to use data collection that integrates with Microsoft 365 products. Qualtrics is recommend for scientific or more formal data surveys at WSU. 
Microsoft 365 ListsIndividual SoftwareAllows users to create, share, and track data inside lists, similar to Asana or Google Tables.
Microsoft 365 Microsoft Flow (aka: Power Automate)Business Software, Individual SoftwareAutomate and streamline repetitive tasks and business processes.
Microsoft 365 Microsoft Flow Free (aka: Power Automate Free)Business Software, Individual SoftwareAutomate and streamline repetitive tasks and business processes.
Microsoft 365 OneDriveIndividual SoftwareOneDrive is a cloud service for all active students, faculty and staff associated with their WSU Network ID, where you can store, share, and sync your files.  You can update and share your files from any device with OneDrive.
Microsoft 365 OneNoteIndividual SoftwareCross-functional notebook for all your notetaking needs. 
Microsoft 365 OutlookIndividual SoftwareExchange Online is a messaging platform that provides email, scheduling, and tools for custom collaboration and messaging service applications through the Outlook on the web and Outlook application.
Microsoft 365 PlannerIndividual SoftwareOrganize and assign tasks and projects.
Microsoft 365 PowerBI ProfessionalIndividual SoftwareBusiness Intelligence tool to create workspaces, visual dashboards and reports using powerful data analytic tools.  This version also comes with an app you can install on your device. 
Microsoft 365 Project ProfessionalIndividual SoftwareManage small to large projects and initiatives with a premier project and portfolio management application.  This version also comes with an app you can install on your device.
Microsoft 365 SharepointIndividual SoftwareSharePoint Online is a web platform that can be used to store, organize, share, and access information from any device. 
Microsoft 365 ShiftsIndividual SoftwareShifts in Microsoft Teams is a schedule management tool that helps you create, update, and manage schedules for your team.
Microsoft 365 StreamIndividual SoftwareCreate, upload, share, and discover video.
Microsoft 365 SwayIndividual SoftwareCreate, upload, share, and discover video.
Microsoft 365 TeamsIndividual SoftwareMicrosoft Teams offer a modern group workspace within Microsoft 365 that includes tools and content targeted for teams of people working towards a common goal or purpose
Microsoft 365 Teams PremiumIndividual SoftwareAdditional features in Teams such as additional custom meetings options, premium events, and advanced virtual appointments. Note: This is typically used in the WSU environment to add SMS notifications to Bookings appointments. 
Microsoft 365 To-DoIndividual SoftwareManage To-do lists for any project or task.
Microsoft 365 Visio FreeIndividual SoftwareCreate, edit and view vector diagrams on the web.
Microsoft 365 Visio ProfessionalIndividual SoftwareCreate, edit and view vector diagrams with the Visio application, collaborate with multiple user edit, and link diagrams to data.  This version also comes with an app you can install on your device.
Microsoft 365 WhiteboardIndividual SoftwareIdeate and collaborate on a freeform canvas designed for pen, touch and keyboard.
Microsoft Bookings for WSU AdvisingIndividual Software, Business SoftwareMicrosoft Bookings is available (as requested) to advisor based roles at WSU to schedule appointments and with students.
Microsoft Bookings ServiceIndividual Software
Microsoft Power BI FreeIndividual SoftwareBusiness Intelligence tool to review reports, apps, scorecards, dashboards and more.
Microsoft Teams (Service Catalog)Communication and Collaboration, Individual Software
Multi-Factor Authentication (MFA)Infrastructure, Individual Software
myWSU (Service Catalog)Administrative and Business, Individual Software
myWSU SISIndividual SoftwareStudent Information System processing & Integrations
NoticesIndividual SoftwareOfficial WSU comms platform for students and staff
Office 365 Exchange OnlineIndividual Software, Communication and Collaboration
Office 365 Office OnlineIndividual Software
Office 365 OneDrive for BusinessIndividual Software, Business Software
Office 365 ProPlusIndividual Software, Business Software
Password ResetIndividual SoftwareSite to allow users to manage the security of their network ID.
PaycentralIndividual SoftwareFor all eCheck WSU payments (Legacy)
QualtricsBusiness Software, Individual SoftwareAdminister Qualtrics survey software contract for Provost office. 
RedCapBusiness Software, Individual SoftwareAdminister RedCap Survey software for academic & research surveys software and servers
Schedulable Location RequestBusiness Software, Individual Software, Communication and CollaborationLocation accounts are used when a department needs to monitor and manage a conference room or other public locations in their area.
Schedulable Resource AccountBusiness Software, Individual Software, Communication and CollaborationResource accounts are used when a department needs to manage a resource such as a laptop, projector, or vehicle.
Self-Service Email ForwardingIndividual Software, Communication and Collaboration
Shared Info SiteIndividual SoftwareEmergency notification website
SPSS Statistical SoftwareIndividual SoftwareSPSS statistics is an integrated family of products that helps to address the entire analytical process from planning and data collection to analysis, reporting and deployment
Student Information Systems - MyWSU AccessIndividual Software, Business Software, Administrative and Business
Third Party AccessIndividual SoftwareStudents can choose to share their university information with their parents, guardians or other third party through “Third Party Access.” This allows individuals to sign in to myWSU and view a student’s official WSU records, including financial account balances, financial aid, class schedules, grades and much more.
Wireless Site SurveyNetwork Resources, InfrastructurePerform site survey to determine wireless coverage in a specific location.
Wireless Support & EngineeringNetwork Resources, InfrastructureWireless engineering and planning. 
WSU Account AssistanceIndividual SoftwareFirst point of contact for all WSU Account Assistance including but not limited to NID/FID PW/MFA changes/resets/exception, NID rename, Compromised NID triage, and Okta changes.
WSU Everett Phone NumberCommunication and CollaborationRemote location directory number.  Specific to WSU Everett location supported by WSU Pullman phone system.
WSU Guest WirelessNetwork Resources
WSU Mobile ApplicationIndividual SoftwareMaintain CampusM application configuration, custom development, and validate application updates delivered by vendor.
WSU NON PULLMAN PHONE NUMBERCommunication and CollaborationNon Pullman or supported WSU Extension location.
WSU Phone NumberCommunication and CollaborationWSU Pullman campus phone number.
WSU Softphone NumberCommunication and CollaborationSoftphone client such as Jabber only.  No physical handset associated with number.
WSU Softphone SetupCommunication and CollaborationCisco Jabber.  This provides up to eight lines for use on Windows and Mac desktops, laptops, and Surface devices. It also provides single line support on tablets and mobile devices to include iPhone and Androids. Support for local network and endpoint computers and devices is not covered by ITS.
WSU WestCommunication and CollaborationRemote location directory number.  Specific to WSU Seattle location supported by WSU Pullman phone system.
WSU Wireless (SSID)Communication and Collaboration, Network Resources, Individual SoftwareAccess to WSU wireless network (available across multiple campuses).
WSUnetNetwork Resources, Individual Software
Zoom VideoconferencingCommunication and Collaboration, Individual SoftwareZoom helps consolidate communications, connect people, and collaborate better together whether for academics or meetings. Features include cloud recording and retention, persistent chat, whiteboarding, breakout rooms, polls, Q&A, post-meeting surveys, and special licenses for events and webinars.
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