ServiceCategoriesDescription
25 LiveBusiness Software, Administrative and Business Tools25Live is the scheduling software for WSU campus spaces to be reserved/scheduled by WSU staff/faculty and students.  Resources such as tables, chairs, etc., for those spaces can also be reserved.
Active Directory Domain Name Service (DNS)Infrastructure, Information SecurityProvides DNS services to the ad.wsu.edu domain, including dynamic registration of domain joined systems for A and AAAA records. 
ESG SFTPInfrastructure, Business SoftwareSFTP platform for internal ESG/ITS use
ESRI-ArcGISIndividual SoftwareProvides contextual tools for mapping and spatial reasoning so you can explore data and share location-based insights.
eXplorance BlueAdministrative and Business Tools, Individual SoftwareAdminister & support Student Course evaluations software solution for Provost office
L2 Juniper 10GInfrastructure, Network Resources10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
Schedule SurferBusiness SoftwareAllows enrollers to build student schedules
Self-Service Email ForwardingIndividual Software, Communication and Collaboration
Shared Info SiteIndividual SoftwareEmergency notification website
Static Web Service (Cloud front)Business SoftwareServes static content to the WWW
TouchNet IntegrationsBusiness SoftwareProviders method for legacy system to integrate with TouchNet
WatsonBusiness SoftwareChatbot used by CSD
WebAdmitAdministrative and Business ToolsAdminister & support Graduate School’s software system for Graduate Applications. 
Wireless Guest Account (SSID)Communication and Collaboration, Network Resources
WSU Account AssistanceIndividual SoftwareFirst point of contact for all WSU Account Assistance including but not limited to NID/FID PW/MFA changes/resets/exception, NID rename, Compromised NID triage, and Okta changes.
WSU Mobile ApplicationIndividual SoftwareMaintain CampusM application configuration, custom development, and validate application updates delivered by vendor.
WSU Wireless (SSID)Communication and Collaboration, Network ResourcesAccess to WSU wireless network (available across multiple campuses).
Zoom VideoconferencingCommunication and CollaborationZoom helps consolidate communications, connect people, and collaborate better together whether for academics or meetings. Features include cloud recording and retention, persistent chat, whiteboarding, breakout rooms, polls, Q&A, post-meeting surveys, and special licenses for events and webinars.
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