Email: How to Open a Shared Mailbox in Outlook
In most cases a shared mailbox will automatically open in Outlook once you have permission to access the account. In the event that the mailbox does not open, you can manually add a shared mailbox to your installation of Outlook.
- Open Outlook and click on the File tab.
- Select Account Settings then Account Settings a second time.
- Select your WSU email address in the account list and double-click it.
- Click Change > More Settings > Advanced tab > Add.
- Enter the name of the shared mailbox and click OK.
- Click Apply > OK > Next > Finish.
