Background
Instructor Schedule | Curriculum Management->Instructor/Advisor Information->Instructor Schedule |
Class Roster | Curriculum Management->Class Roster->Class Roster |
Grade Roster | Curriculum Management->Grading->Grade Roster |
Maintain Schedule of Classes | Curriculum Management->Schedule of Classes->Maintain Schedule of Classes |
Enrollment Summary | Records and Enrollment->Enrollment Summaries->Enrollment Summary |
Issue/Problem
- Instructor can not see a student or some of their students.
Solution
- Check the class roster for the student's ID number.
- Using the ID number eliminates the rare instances where the student's name has changed.
- If the student is there, Instructors should clear their browser cache. ( Web Browsers - Clearing Browser Cache and Cookies )
Remember, View All and next page view still apply here. Instructors may not be looking at all of their students. - If the student isn't listed, check Enrollment Summary ( see above) for the student.
There are instances where the course is cross-listed, and they don't have access to all of the classes. The student is most likely in a section the instructor doesn't have access to. - With Enrollment Summary, you can track down the course the student is enrolled in.
If the student is not in another section, ask the instructor how/when they generated their class list.- If it's from an online source (blackboard) contact Global Campus for assistance. online@wsu.edu
- If it's for a traditional course, they will need to contact their campus Registrar's Office. registrar@wsu.edu
- If there is a problem where the student is listed in the class roster, but not showing up in the instructor's class roster, please send a screenshot of the view showing the missing student problem, via an email to Enterprise.Systems@wsu.edu
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