Note: Forwarded calls that are not answered by your personal phone will go to that phone’s voicemail.
You may choose not to forward your campus phone and instead request “voicemail-to-email”. This will send a WAV file of each voicemail to your WSU Inbox. Simply send a request to spok.it.help@wsu.edu
Step-by-step guide
- To access the Self Care Portal, submit a request to spok.it.help@wsu.edu then proceed with step 2 once you’ve been granted access
- Connect to WSU Spokane’s VPN using GlobalProtect
- Go to https://10.251.224.10/ucmuser/
- You will be warned that the site is not private; proceed to the site anyway (see the end of these steps for example browser privacy warnings)
- Enter your WSU NID credentials
- Click Call Forwarding
- Click the checkbox to Forward call calls to:
- Enter your phone number prefixed with 9 (e.g. 9-509-555-5555)
- Click Save
Browser Privacy Warnings
Google Chrome
- Click Show Advanced
- Click Proceed to…
Mozilla Firefox
- Click Advanced
- Click Accept the Risk and Continue
Related articles