When you login to the account settings site (https://account.wsu.edu), you will need to click on the "Edit Profile" button on the top right, and verify your password. This will take you to where you can edit your profile settings and locate the "Extra Verification" box.
Once you are on the editable profile screen:
- Scroll down to the "Extra Verification" section.
- Select at least one method of Extra Verification . (Note: If you set up more than one method of Extra Verification, you will have the option to choose your preferred verification method at every login.)
Okta Verify Mobile App
Google Authenticator Mobile App
Install the Google Authenticator App
Text Message Code
|Authenticate using Security Key|
Extra Verification Enrollment using Security Key (Note: Security keys are typically in the format of a USB, but are also available in other formats.)
2. Next, click the setup button next to the "Security Key or Biometric Authenticator" section.
3. When you see the prompt to do so, insert your security key into your computer's USB port, and activate the security key.
1. In Firefox, you must click on the option to "Proceed," then plug the device in to finish registration.
2. Once this is complete, return to your account settings page.
You should get the following boxes:
The FIRST TIME you plug in your Security Key, the system will request that you create a PIN Number for your Security Key. YOU SHOULD TREAT THIS PIN IS A ONE-TIME SETUP SPECIFIC TO YOUR USB SECURITY KEY! Pay Attention to this and keep your PIN as you cannot reset it, and the system will always ask for the PIN Number after you set it up, even if you remove and try to re-setup this USB Security Key again. (There may be a way to Reset Your USB Security Key PIN - but it isn't guaranteed to work with ALL keys.)
Once you touch your security key at the end, the system finishes the Setup.
When you go to use your Security Key for MFA later, the system WILL ASK for the PIN you set on the key as well as asking you to touch it again after you have plugged it in.
For Security Keys that WSU has tested, please see below: