Q: Where do I sign into new imaging?
Q: What credentials do I use to sign-in?
A: You will continue to use your network ID and password to login.
Q: Which browsers should I use?
A: Oracle WebCenter works best with Chrome or Firefox. IE and Edge are not recommended.
Q: Do I need to request access?
A: If you do not have access to Imaging or Capture, please ask your supervisor or authorized dept. personnel to submit an access request here: https://jira.esg.wsu.edu/plugins/servlet/desk/portal/34/create/745
Q: What data is in the new imaging system?
A: Legacy images and metadata from 1999 through January 21, 2019 and any new image submitted on or after January 22, 2019 is in the new Oracle WebCenter Content: Imaging system.
Q: I can’t find the images I’m looking for. What do I do?
A: If you have an urgent need for unavailable images, please visit the legacy imaging system: https://edocs.wsu.edu. It is available for read-only access through December 2019.
Q: Will there be training on the new system?
A: The system is very similar to the legacy system, so training may not be necessary. If you need training, please contact firstname.lastname@example.org and we will send your request to our Imaging team.
Q: Are there new instructions?
A: Please reference How-To pages in this Self Help section.
Q: How do I get help?
A: Please email email@example.com for assistance with any questions.