Issue:
An employee or approved user needs access to one or more of the below SFTP servers:
- esg-sftp-test.it.wsu.edu
- esg-sftp-prod.it.wsu.edu
Solution 1 - New User:
To request access to the SFTP servers for a new user follow the below steps:
- Create an email for Crimson Service Desk (crimsonservicedesk@wsu.edu).
- Add the subject "Modernization SFTP <ENV> Access Request". ENV can be "test" or "prod".
- In the body include the person's name, email, specific server, and main folder(s) the user needs access to.
- New users need an SSH key. IT staff should direct the user to the site: Creating an SSH Key with PuttyGen and have them generate a key pair.
Solution 2 - Existing User:
To request access to the SFTP servers for an existing user follow the below steps:
- Create an email for Crimson Service Desk (crimsonservicedesk@wsu.edu).
- Add the subject "Modernization SFTP <ENV> Access Request". ENV can be "test" or "prod".
- In the body include the person's name, email, specific server, and main folder(s) the user needs access to.
- Users who already have access do NOT need a new key pair.
Email Template
Subject: Modernization SFTP <ENV> Access Request
Body:
Please grant the following user(s) access to the SFTP server:
Name: <User name>, <email>
Host: <server name>
Folders: <Folder 1>, <Folder 2>,
Example Email
Subject: Modernization SFTP Test Access Request
Body:
Name: Butch Cougar, butch.cougar@wsu.edu
Host: esg-sftp-test.it.wsu.edu
Folders: int081_drs
Links
Creating an SSH Key with PuttyGen
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