Issue:

An employee or approved user needs access to one or more of the below SFTP servers:

  1. esg-sftp-test.it.wsu.edu
  2. esg-sftp-prod.it.wsu.edu


Solution 1 - New User:

To request access to the SFTP servers for a new user follow the below steps:

  1. Create an email for Crimson Service Desk (crimsonservicedesk@wsu.edu).
  2. Add the subject "Modernization SFTP <ENV> Access Request".  ENV can be "test" or "prod".
  3. In the body include the person's name, email, specific server, and main folder(s) the user needs access to.
  4. New users need an SSH key.  IT staff should direct the user to the site: Creating an SSH Key with PuttyGen and have them generate a key pair.


Solution 2 - Existing User:

To request access to the SFTP servers for an existing user follow the below steps:

  1. Create an email for Crimson Service Desk (crimsonservicedesk@wsu.edu).
  2. Add the subject "Modernization SFTP <ENV> Access Request".  ENV can be "test" or "prod".
  3. In the body include the person's name, email, specific server, and main folder(s) the user needs access to.
  4. Users who already have access do NOT need a new key pair.


Email Template

Subject: Modernization SFTP <ENV> Access Request

Body:

Please grant the following user(s) access to the SFTP server:

Name: <User name>, <email>

Host: <server name>

Folders: <Folder 1>, <Folder 2>,


Example Email

Subject:  Modernization SFTP Test Access Request

Body:

Name: Butch Cougar, butch.cougar@wsu.edu

Host: esg-sftp-test.it.wsu.edu

Folders: int081_drs

Creating an SSH Key with PuttyGen