WSU Mobile - Content Request Form

What is the benefit of this request?

• Required for Student Success at Washington State University, please explain:
• Required for Regulatory/Legislative Reason, please explain:
• Required to provide information to Faculty or Staff, please explain:
• Other reason, please explain:

Does any of the content planned for this tile already exist in a different tile within WSU Mobile?

• Yes, please explain why are we seeking to develop this new content?
• No

Who is the target audience?

• Students
• Staff
• Faculty
• Advisors
• Campus, name the specific campus:
• Other, name the specific target audience:

Please explain why this group is the target audience:

Please explain why this content is important to your target audience:

How many users are associated with the content (supporting analytical information will be accepted)?

Explain the criteria used to determine the need for this tile and its content.

Map the user experience.

Provide the Crimson Service Desk with documentation of the new tile and self help information for the end-user. This documentation will be published in the public knowledge base. (This must be submitted before final review.)

Provide contact information for escalated support requests. (May be the same as contact information)

Contact information for the individual(s) that should be contacted for support/alerted about a failure.

Enterprise Systems

What is the benefit of this request?

• Required for Student Success at Washington State University, please explain:
• Required for Regulatory/Legislative Reason, please explain:
• Required to provide information to Faculty or Staff, please explain:
• Other reason, please explain:

Does any of the content planned for this tile already exist in a different tile within WSU Mobile?

• Yes, please explain why are we seeking to develop this new content?
• No

Who is the target audience?

• Students
• Staff
• Faculty
• Advisors
• Campus, name the specific campus:
• Other, name the specific target audience:

Please explain why this group is the target audience:

Every student at WSU has access to myWSU. All students at WSU will need to log in and review account information at one point in their academic career, this is why we are not seeking to limit visibility any further.

Please explain why this content is important to your target audience:

We want to provide WSU students access to their accounts using the tools they are most familiar with. Unlike our staff and faculty users, students often need to quickly access myWSU to review information such as tasks, communications, deadlines, charges to ensure they do not miss important dates. This is all information that they can easily review on a mobile screen and do require a larger screen to successfully complete.

How many users are associated with the content (supporting analytical information will be accepted)?

Every student at WSU has access to myWSU. All students at WSU will need to log in and review account information at one point in their academic career.

Explain the criteria used to determine the need for this tile and its content.

We identified who currently has and active account, and has a legitimated reason for logging in.

Map the user experience.

Provide the Crimson Service Desk with documentation of the new tile and self help information for the end-user. This documentation will be published in the public knowledge base. (This must be submitted before final review.)

See the published Knowledge Base MyWSU.

Provide contact information for escalated support requests. (May be the same as contact information)

Butch Cougar, bcougar@wsu.edu - List Responsibility

Sally Cougar, scougar@wsu.edu - List Responsibility

Contact information for the individual(s) that should be contacted for support/alerted about a failure.

Sally Cougar, scougar@wsu.edu - List Responsibility