Linksys SPA 942 | 962
Cisco SPA 504G | 508G | 525G2*
(Older Blue/Grey phones)

  • Select the CFWD soft-button

Enter your phone number as:

  • 91(area code)#######
  • Phone may beep several times
*Cisco SPA 525G2
  • Select Dial to complete setup
To disable Forwarding:
  • Select the -CFWD soft button

Polycom VVX 411

(New Black/Silver phones)

  • Select the Forward soft button

Using the directional arrows and center button or Select soft button, choose the forwarding method:

  • Always - All calls will be redirected to the entered phone number
  • No Answer - Calls will be redirected instead of going to Voicemail
  • Busy - Calls will be redirected if Do Not Disturb is selected or a call is in progress

Enter the desired phone number as:

  • 91(area code)#######
  • Select Enable

To Disable or Change Forwarding settings:

  • Select the Forward soft button

Using the directional arrows and center button or Select soft button:

  • Select the forwarding method that was enabled

To edit the forwarding number:

  • Use the << soft button to remove the old phone number
  • Enter a new phone number as :91(area code)#######
  • Press the Back soft button

To Remove forwarding:

  • Select the Disable button





For further assistance

If you encounter any difficulties or have questions, please submit a request to WSU Tri-Cities service desk through the customer portal here - WSU Tri-Cities Service Desk - Support Request