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Steps:

  1. Complete form at https://policies.wsu.edu/prf/documents/2017/10/30-55-credit-card-refund-voucher.pdf/
    1. If the person receiving the refund is non WSU ignore WSU ID areas
    2. Always include in the description the registration ID as it's one of our keys for the Credit Card Processor to find this transaction.
  2. Start Jira ticket at https://go.wsu.edu/portal and attach the refund form.
    1. Include the Form Name in the Jira ticket.