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Please Note: During or right after the install you should see a prompt to Open Security Preferences (System Preferences > Security and Privacy > General). You MUST select Open Security Preferences, DO NOT click OK. Click the lock to unlock the settings. In the bottom section under Allow apps downloaded from: allow "Palo Alto Networks." If you don't see that prompt pop up, you can just open the location noted above. It must be done right when the app is installed, otherwise it disappears. Global Protect will not connect without allowing this security setting.

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