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ServiceCategoriesDescription
Campus Network Infrastructure DesignInfrastructure, Network Resources
Configuration ChangeNetwork ResourcesDepartment request to have existing Network Ethernet or GPON (Fiber) service reconfigured.
Configuration Change-EthernetNetwork ResourcesConfiguration changes for VLAN, port-security, etc.
Configuration Change-GPONNetwork ResourcesConfiguration changes for VLAN assignments.
Data Connection (Non-Standard)Communication and Collaboration, Network Resources
Datacenter and Distribution NetworkingNetwork Resources
Delegated DNSNetwork Resources
Endpoint Networks (Wired and Wireless)Network Resources
Fiber LeasingNetwork Resources
Fiber SplicingNetwork Resources, InfrastructureFiber splicing and fiber termination including testing and certification of the fiber.
Fiber Termination/PatchingNetwork Resources, Infrastructure
Firewall RequestInformation Security, Network ResourcesRequest to modify existing Firewall rules regarding perimeter access.
Firewall ServicesInfrastructure, Network ResourcesNew network establishment for SLA customers or VSYS customers.
Firewall-as-a-ServiceNetwork Resources
Global Protect VPN (Service Catalog)Infrastructure, Network ResourcesJoin the WSU network from anywhere in the world. The WSU VPN places your computer within WSU's network, giving your device a WSU IP address and access to private WSU resources including the Libraries and paid publications.
IoT NetworksInfrastructure, Network Resources
IP Address RequestInfrastructure, Network ResourcesNew static IP address or change to static IP address.
Juniper 100GInfrastructure, Network Resources100 Gig Connection between ITS equipment.
L2 Juniper 10GInfrastructure, Network Resources10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
L2 Juniper 1GInfrastructure, Network Resources1 Gig Connection between ITS equipment and customer equipment.
L2 Juniper 25GInfrastructure, Network Resources25 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
L2 Nexus 1gInfrastructure, Network Resources1 Gig Connection between ITS equipment and customer equipment.
L2 Nexus 40gInfrastructure, Network Resources40 Gig Connection between ITS equipment
L2Nexus 10gInfrastructure, Network Resources10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
Layer 2 (10G) ConnectionInfrastructure, Network Resources10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
Layer 2 (1G) ConnectionInfrastructure, Network Resources1 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links)
New Analog LineNetwork ResourcesDepartment request for a Analog service for Fax, Alarm, or Elevator phone.  Does not include equipment.
New Centranet (CNET) LineNetwork ResourcesDepartment request for a Frontier analog line.  Only requested when no WSU service is available.
Passive Optical (GPON)Network ResourcesAdding adding additional ONTs to an existing GPON deployment  
Passive Optical (GPON) ChangeNetwork ResourcesConfiguration changes to ONT or ONT moves
Passive Optical (PON)Network ResourcesFiber optic network technology providing multiple-end-user access to WSU network resources.  Move/Add/Change configuration on ONT.
Wireless Guest Account (SSID)Communication and Collaboration, Network Resources
Wireless Site SurveyNetwork Resources, InfrastructurePerform site survey to determine wireless coverage in a specific location.
Wireless Support & EngineeringNetwork Resources, InfrastructureWireless engineering and planning. 
WSU Guest WirelessNetwork Resources
WSU Wireless (SSID)Communication and Collaboration, Network ResourcesAccess to WSU wireless network (available across multiple campuses).
WSUnetNetwork Resources