Issue/Problem

Solution

  1. Tap the Launcher icon.

    Tap Launcher

  2. Launch the Web app by tapping it.

    Web app

  3. Swipe down or tap Web in the upper-left hand corner, then tap Preferences.

    Tap web, then preferences

  4. Scroll to the bottom and tap the Clear Cookies button.

    Scroll down, then tap clear cookies

  5. Tap the Clear Cookies button.

    clear_cookies.png

  6. Scroll to the bottom and tap the Clear Cache button.

    Scroll down, then tap clear cache

  7. Tap the Clear Cache button.

    clear_cache.png


 Related Articles

Web Browsers - Clearing Browser Cache and Cookies