| Service | Categories | Description |
|---|---|---|
| Active Directory Domain Name Service (DNS) | Infrastructure, Information Security | Provides DNS services to the ad.wsu.edu domain, including dynamic registration of domain joined systems for A and AAAA records. |
| ADAuthenticateUser (WS) | Infrastructure | Web Service that provides authentication into AD for internal apps |
| Cable (Jack) Termination | Infrastructure | Installation of a wall jack that provides the final required hardware access to set up ethernet and/or phone services within a room. |
| Campus Network Infrastructure Design | Infrastructure, Network Resources | |
| DNS Request | Infrastructure | Domain Name service request. |
| Dot Net (.Net) | Infrastructure | .Net web services for various WSU identity management needs. |
| ESG SFTP | Infrastructure, Business Software | SFTP platform for internal ESG/ITS use |
| Ethernet Activation | Infrastructure | Department request to activate a new Data Service (Copper or Fiber) on an existing Data Jack. |
| Ethernet Connection | Communication and Collaboration, Infrastructure | Configuration: activation, modification, or deactivation of ethernet services. |
| Ethernet Disconnect | Infrastructure | Department request to disconnect data service from Data Jack. |
| Fiber Splicing | Network Resources, Infrastructure | Fiber splicing and fiber termination including testing and certification of the fiber. |
| Fiber Termination/Patching | Network Resources, Infrastructure | |
| Firewall Services | Infrastructure, Network Resources | New network establishment for SLA customers or VSYS customers. |
| Friend ID | Infrastructure, Individual Software | The process for creating an account with WSU that is not a NID. |
| Global Protect VPN (Service Catalog) | Infrastructure, Network Resources | Join the WSU network from anywhere in the world. The WSU VPN places your computer within WSU's network, giving your device a WSU IP address and access to private WSU resources including the Libraries and paid publications. |
| IoT Networks | Infrastructure, Network Resources | |
| IP Address Request | Infrastructure, Network Resources | New static IP address or change to static IP address. |
| Juniper 100G | Infrastructure, Network Resources | 100 Gig Connection between ITS equipment. |
| L2 Juniper 10G | Infrastructure, Network Resources | 10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links) |
| L2 Juniper 1G | Infrastructure, Network Resources | 1 Gig Connection between ITS equipment and customer equipment. |
| L2 Juniper 25G | Infrastructure, Network Resources | 25 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links) |
| L2 Nexus 1g | Infrastructure, Network Resources | 1 Gig Connection between ITS equipment and customer equipment. |
| L2 Nexus 40g | Infrastructure, Network Resources | 40 Gig Connection between ITS equipment |
| L2Nexus 10g | Infrastructure, Network Resources | 10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links) |
| Layer 2 (10G) Connection | Infrastructure, Network Resources | 10 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links) |
| Layer 2 (1G) Connection | Infrastructure, Network Resources | 1 Gig Connection between ITS equipment and customer equipment. (Most cases fiber links) |
| Managed Server Support | Infrastructure | ITS management and security of a server operating system. |
| Middleware | Infrastructure | Collection of openware products from Internet2 providing Identity and Access Management services. |
| Move Data (Ethernet) Service | Infrastructure | Department request to Move an active Data Service from it's Active Data jack to an inactive Data Jack. Only applies for Data jacks located on the same building floor. |
| Move Data Service | Infrastructure | Move an existing data service to a different jack location |
| Multi-Factor Authentication (MFA) | Infrastructure, Individual Software | |
| Phone Replacement | Communication and Collaboration, Infrastructure | Department request to replace/upgrade VoIP Phone instrument on an existing Phone Service. Includes purchase of new VoIP Phone instrument and configuration of service for the new Phone instrument. |
| Server Backup | Infrastructure, Business Software | File backup of ITS and SLA customer servers. |
| Server Hosting | Infrastructure, Business Software | Hosting of physical servers in ITB datacenter. Providing power via UPS, cooling, networking, and secure room access. |
| Virtual Server Hosting | Infrastructure | Hosting of virtual servers on ITS virtual infrastructure. |
| Wireless Site Survey | Network Resources, Infrastructure | Perform site survey to determine wireless coverage in a specific location. |
| Wireless Support & Engineering | Network Resources, Infrastructure | Wireless engineering and planning. |
Overview
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