Here are some helpful training and video resources. For more information about Zoom Phone and its features, you can check out our Zoom Phone and Zoom Phone - FAQs pages.

Trainings and Recordings

Initial Zoom Phone Set-Up Video:
https://youtu.be/tPyVeQvgtZY?si=qUit_iwHQA65lMxO

Training - Welcome to Zoom Phone:
https://learning.zoom.us/learn/course/internal/view/elearning/34/welcome-to-zoom-phone

Training - Audio Settings and Basic In-Call Options:
https://learning.zoom.us/learn/course/internal/view/elearning/37/AudioSettingsandBasicIn-CallOptions

Training - Navigate Your Zoom Phone Account:
https://learning.zoom.us/learn/course/internal/view/elearning/1117/NavigateYourZoomPhoneAccount

For Additional Assistance

If you have questions not answered here or on our Zoom Phone - FAQs page or Need Help? You can submit a ticket from our Jira service desk: WSU Zoom Service Desk


1 Comment

  1. Hickman, Lindsay

    Aug 12, 2026

    I wanted to let you know that these training videos are sunsetting and are out of date. This is the new Training URL for these videos if this helps. 

    https://learning.zoom.us/pages/112/zoom-phone-product-page