Background:

Respondus LockDown Browser is a custom browser that locks down the testing environment in select Carson College of Business Canvas courses. 

If your Carson College of business instructor configured your assessment or quiz to use Respondus, you must log into Canvas using the Respondus LockDown Browser. Assessments configured for Respondus cannot be completed in a standard web browser.

What to Expect:

  • Assessments are displayed full-screen and cannot be minimized
  • Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and remote desktops
  • Printing and screen capture functions are disabled
  • Copying and pasting anything to or from an assessment is prevented
  • Right-click menu options, function keys, keyboard shortcuts and task switching are disabled
  • An assessment cannot be exited until the student submits it for grading
  • Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers

LockDown Browser prevents a student from accessing other applications and personal files during an online exam, but it doesn’t access the personal files or documents itself, nor does it transmit those files to a Respondus server. Once an exam has started, LockDown Browser will additionally restrict access to certain functions of the operating system, such as printing and screen capture. When the assessment is complete, the locking/blocking features are turned off. LockDown Browser doesn’t do anything on the computer when the application isn’t in use. Microsoft recognizes LockDown Browser as a high-volume application and includes it as part of their Microsoft Windows Compatibility Program.  Under this program, Microsoft tests LockDown Browser against each new release of Windows.  Similarly, LockDown Browser for Mac is reviewed and notarized by Apple prior to each release of the browser.  With over 300 million exams taken per year on managed computer and students’ own devices, it is the most widely used and trusted locked browser solution in Education.

If users have more specific questions, those should be directed to Respondus Technical Support. 

Using Respondus LockDown Browser:

It is advised to review the Respondus installation video before use. 

Downloading Respondus LockDown Browser

Classic Quiz

When a Classic Quiz is associated with Respondus, you will be required to download and use the Respondus LockDown Browser to complete the assessment. You will be prompted to download Respondus LockDown Browser on the Classic Quiz page.

New Quiz

When using Respondus with a New Quiz, you will not be prompted to download the Respondus LockDown Browser. To obtain a Respondus LockDown Browser download link, please request it from your instructor.

Installing Respondus LockDown Browser

Installation videos for Windows, Mac, and Chromebook are available on the Respondus support page How do I install LockDown Browser?

More Student Support articles can be viewed on the Respondus Technical Support Page.

Respondus Support:

User issues that cannot be resolved using the resources on the Respondus Technical Support Page should be addressed via Respondus support. 

Respondus hosts a technical support portal for troubleshooting for common known issues.