The following sections all have multiple support articles to assist you with using Zoom Meetings.
Downloading/Installing/Updating
Setup and Testing before Meetings
Add-on licenses for Zoom Meetings
Downloading/Installing/Updating
- Zoom - How do I Update to the Latest Version of Zoom?
- Zoom - Downloading/Installing the latest clients
- Zoom - Installing Zoom Application (iOS)
- Zoom - Installing Zoom Application (Android)
- Zoom - How to use Zoom on a Chromebook
Signing In
- Zoom - How do I sign into the Zoom Desktop Application (Mac or PC)
- Zoom - How to Sign Out of the Zoom Client Software So You Can Login With A Personal Zoom Account
- Zoom - How do I sign into the Zoom Outlook Plug-In?
- Zoom - How do I sign into the Zoom Add-in for Outlook?
- Zoom - How do I sign into the Zoom Add-In using Office 365 Outlook on the Web
- Zoom - How to Sign into the Zoom Integration for Microsoft Teams
Joining Meetings
- Zoom - Suggested Cameras & Headsets
- Zoom - Joining Meetings and Best Practices
- Zoom - Joining A Zoom Meeting Via Voice Call (Phone)
- Zoom - How do I invite others to Join a meeting
- Zoom - How do I Join Meetings if I cannot Install Zoom?
- Zoom - How to Join Multiple Meetings Simultaneously on a Desktop
- Zoom - How do I Allow Guests that don't have a Zoom Account?
- Zoom - This Meeting is for Authorized Attendees Only
- Zoom - What does invalid Meeting ID mean?
- Zoom - Prompted for a host key when joining a Zoom meeting
- Zoom - How do I Let a Non-WSU Individual Host my Meeting?
- Zoom - Zoom Room User Guide
- Zoom - Zoom Room How to dial 3rd party with H.323/SIP
- Zoom - Videoconference Room System Support Contacts
Scheduling Meetings
- Zoom - How do I Schedule Meetings?
- Zoom - Schedule Recurring Meeting
- Zoom - Schedule a Meeting from Outlook via Plug-In
- Zoom - How do I Schedule Meetings on Behalf of Someone Else?
- Zoom - Can I Host Concurrent Meetings
- Zoom - Meeting with Zoom for Government Participants
- Zoom - How do I Edit My Existing Meeting?
- Zoom - Can't change settings when scheduling from the Outlook Plug-In
- Zoom - Pre-assigning Participants to Breakout Rooms
Setup and Testing before Meetings
- Zoom - How to Improve Video Quality
- Zoom - Testing Video
- Zoom - Testing Computer or Device Audio
- Zoom - My Video/Camera Isn't Working
- Zoom - How to Use Smartphone as Document Camera
- Zoom - Comparison between Desktop Client, Mobile App, Web Client, and PWA
- Zoom - Roles in a Meeting
- Zoom - How to set Screen Share to Host Only
- Zoom - Securing Your Meeting
- Zoom - How Can I Find the Passcode for My Meeting?
- Zoom - How do I Setup Registration for My Meeting?
Profile Settings
- Zoom - Scheduling Privilege
- Zoom - Prevent Multiple Email Notifications sent to Alternative Host
- Zoom - How to Sync your WSU Outlook/O365 Calendar and Contacts
- Zoom - How to Remove Requiring Passcodes for All Meetings
Application Settings
- Zoom - Using Dual Monitors
- Zoom - How do I change my Display Name?
- Zoom - Virtual Background
- Zoom - How to Fix a Black Screen when Using Screen Share
- Zoom - Zoom Apps
- Zoom - Using the Zoom Network Connectivity Tool
In-Meeting Controls
- Zoom - Managing Participants in a Meeting
- Zoom - Polling for Meetings
- Zoom - Sharing Your Screen
- Zoom - Spotlighting Participants
- Zoom - Managing Breakout Rooms
- Zoom - Using Remote Support During a Meeting
- Zoom - How do I Report a Participant in a Zoom Meeting?
Zoom Features
- Zoom - AI Features and Guidance
- Zoom - How to Identify if AI Companion Features are Active in a Meeting and how to Disable them
- Zoom - What is the Notes feature?
- Zoom - What is the Docs feature?
- Zoom - What is the Whiteboard feature?
- Zoom - What is the Hub feature?
- Zoom - What is the Clips feature?
- Zoom - How do I use Clips?
- Zoom - How Do I Get Participant/Attendance Reports from My Meetings?
Meeting Recordings
- Zoom - Starting a Cloud Recording
- Zoom - Automatic Recording
- Zoom - Recording Layouts
- Zoom - Managing Cloud Recordings
- Zoom - Setting Cloud Recording Playback Range
- Zoom - Audio Transcription for Cloud Recordings
- Zoom - How long does it take for a cloud recording to finish processing?
- Zoom - How do I see the number of Recording views this month?
- Zoom - Playback Error for Zoom Recordings in Browser
- Zoom - Smart Recording
- Zoom - Finding & Viewing Local Recordings
Security
- Zoom - Terms of Service Explained
- Zoom - How is User Data Handled?
- Zoom - Securing Your Meeting
- Zoom - macOS Security Preferences
- Zoom - HIPAA Information and FAQ
- Zoom - Regulated Account for Zoom Process (HIPAA, etc)
- Zoom - Retention Policies
Add-on licenses for Zoom Meetings
- Zoom - What Types of Zoom Licensing does WSU have, and How do I get It?
- Zoom - What is the difference between Zoom Meetings and Zoom Webinars?
- Zoom - How to Convert a Meeting and vice versa
- Zoom - What are Concurrent Licenses?
- Zoom - What is the Translated Captions License?
Need Help? You can submit a ticket from our Jira service desk: WSU Zoom Service Desk