Issue:
How to configure a scheduling policy for a Microsoft Bookings calendar.
Solution:
A Bookings scheduling policy is set for the entire calendar. Please Note - If you would like to set policies at the appointment level please see Setting Appointment (Services) Type.
1. When viewing a Bookings calendar, select the "Booking Page" menu item in Settings.
2. Under "Default scheduling policy" review the following settings:
- Time increments - Determines the intervals between appointments. For example an interval of 15 minutes means a customer could schedule a 60 minute appointment at 8:00, 8:15, 8:30, and so on.
- Minimum lead time - Minimum time for bookings and cancellations
- Maximum lead time - Maximum number of days in advance a Booking can be made.
- Email notifications - Configure whether the calendar will receive an email when a booking is created/changed. Also configure whether a meeting invite is sent to the customer in addition to the confirmation email.
- Staff - Toggle whether customers can select the staff member they would like to meet with.
- Availability - Adjustments to these settings are only needed if changes need to be made beyond the typical availability of a staff member.
- General availability - Select custom hours, not bookable, or when a staff member is free.
- Availability during these dates - Restrict the availability of appointments for the calendar to a specific date range. You may set multiple date ranges by selecting "Set different availability for a date range".
