Issue:
If you are unable to download and install the Zoom Desktop Client on your computer, then use these instructions to join a WSU Zoom meeting from the Zoom Web Client.
This is primarily directed toward non-WSU participants, but can be used for a WSU Affiliate or anyone who has a WSU email or Friend/Network ID.
Note: If you do not have a Zoom account already (free or paid through your organization), please create one here: https://zoom.us/freesignup/
Note: You cannot use your web browser on your smartphone to join a Zoom meeting, you must download the Zoom Mobile application from the Google/Apple App Store.
Feature Limitations: The Zoom Web Client has a limited feature set, a comparison chart between the Web Client and the Desktop client can be found here: https://support.zoom.us/hc/en-us/articles/360027397692
Solution:
- Open the Zoom Join URL hyperlink in your preferred browser.
- Once prompted, click the 'Cancel' option at the top of your browser and instead click on the 'join from your browser' hyperlink option at the bottom of the page.
- You will then be prompted to Sign In, please sign in to your Zoom account using one of the following options:
Email
Password
SSO with your Organization's username and password
Google
Facebook
Participants with WSU Emails: If you enter a WSU email address, you will be brought to the WSU Sign-in page.
Alternatively, you can select sign in with SSO and enter WSU in the company domain field to reach the same sign-in page. - Enter your preferred Display Name, and then click Join.
For details on in-meeting functionality - microphone or camera setup, muting and unmuting, sharing your screen, etc - please refer to the following support article on the Zoom support website:
https://support.zoom.us/hc/en-us/articles/214629443-Zoom-web-client
Need Help? You can submit a ticket from our Jira service desk: WSU Zoom Service Desk