ServiceCategoriesDescription
25 LiveBusiness Software, Administrative and Business25Live is the scheduling software for WSU campus spaces to be reserved/scheduled by WSU staff/faculty and students.  Resources such as tables, chairs, etc., for those spaces can also be reserved.
ACS Athletic SiteBusiness SoftwarePass through for ACS content
AdobeIndividual Software, Business SoftwareThe Adobe suite: Acrobat, After Effects, Animate CC, Audition, Bridge, Character Animator, Design, Dimension, Dreamweaver, Fresco, Illustrator, InCopy, InDesign, Lightroom, Photoshop, Prelude, Premiere, Substance 3D, XD
Adobe - VIP LicensingBusiness SoftwareDesign, photo editing, video/audio editing software
Adobe AcrobatBusiness Software, Individual SoftwareDocument viewing and creation software.
Adobe Creative Cloud - Named User LicensingBusiness SoftwareDesign, photo editing, video/audio editing software
Adobe Creative Cloud - Shared Device LicensingIndividual Software, Business SoftwareDesign, photo editing, video/audio editing software
Adobe Individual License (VIP)Individual software, Business SoftwarePaid Adobe licenses for WSU staff not covered by the Enterprise License Agreement.
Aleks SiteAdministrative and Business, Individual Software, Business SoftwareAleks login passthrough for Aleks
AWS Cloud ComputingBusiness SoftwarePre-engineered AWS environments give Area Technology Officers a jump-start on deploying cloud-hosted services while following WSU policies and maintaining WSU network integrations. Each AWS environment comes pre-integrated into the WSU network, with security monitoring, best-practices, and baseline configurations pre-done.
AWS Kubernetes Cluster configBusiness SoftwareA platform used for containerized application
AWS S3 ArchivingBusiness SoftwareProvides a secure backup location for customer systems of reference
AWS Transfer FamilyBusiness SoftwareProvides AWS hosted SFTP services for S3
AWS WorkspaceBusiness SoftwareCreate/Update/Manage VDI infrastructure and accounts.
Azure ADBusiness Software, Individual SoftwareMicrosoft Entra ID is a cloud-based identity and access management solution that provides WSU users to sign in securely and access resources such as Microsoft apps, thousands of pre-integrated popular SaaS apps, and any custom-build cloud or on-premises web apps. It offers security capabilities like single sign-on, multifactor authentication, Conditional Access, and lifecycle management to protect against identity compromise.
Batch ACADworksBusiness SoftwareSend admission data from enrollment to the nursing school
Batch AleksBusiness Software, Individual SoftwareBatch job for Aleks math placement test
Batch AlmaBusiness SoftwareCombines workday data and MyWSU SIS data to produce an output used by the library for audit purposes
Batch BookingsBusiness SoftwareProvides a listing of openings for advisors to students
Batch Canvas DPRODBusiness SoftwareMakes sure that TEST canvas is pointed at correct DB
Batch Canvas SIS import errorsBusiness SoftwareGenerates a list of import errors from MyWSU and delivers via email
Batch ChromebookBusiness SoftwareGenerates a list of students that have checked out a Chromebook and sends to OBIEE team for auditing
Batch Gift DistroBusiness SoftwareGenerates EIBs regarding distribution status of gifts given to WSU for WorkDay to consume
Batch JIRABusiness SoftwareProcesses MyWSU tickets for Student Financial services.
Batch Student Apps (Slate-Cnet)Business SoftwareMakes sure the data regarding students is synced across Cnet, Slate and MyWSU
CanvasIndividual Software, Business SoftwareLearning Management System to deliver course content electronically.
Canvas SandboxBusiness SoftwareUser page for staff/faculty to create a sandbox in Canvas
Canvas Sandbox CreationBusiness SoftwareProvides a method for staff to create test courses inside of Canvas
Canvas Updates, Maintenance, and Outages ReportBusiness SoftwareUser page for staff/faculty to create a sandbox in Canvas
CAS BatchBusiness SoftwareSupports admissions for the grad school and engineering
Central PaymentsBusiness SoftwareFor all Cybersource WSU payments (Legacy)
Checklist APIBusiness SoftwareProvides an API for customers to submit lists to MyWSU for checklists
CollegeNet CS (WS)Business SoftwareQueries MyWSU to provide information to CollegeNet
Control M Sys adminBusiness SoftwareManaging the system that supports the scheduling platform CTM.
Crimson Service Desk ToolsBusiness SoftwareITS in-house tool for managing accounts. Specific categories include: Manage NIDs/FIDs (display info, changes, enable/disable), Manage Managed Account (display info, create, delete, alias changes), Manage Okta (logs, reset PW, unlock/unsuspend), Misc Tools (group management, myWSU Portal Profile, logs), Manage O365 Account and Group (O365 info, O365 changes, O365 Groups), Other WebServices (FID support).
Custom Application DevelopmentBusiness SoftwareConsult, design, architect, build, deliver, and provide ongoing support to custom applications.  Typically done in C#.
Departmental Alias Request FormCommunication and Collaboration, Business SoftwareDepartmental Alias Request Form
Direct DepositBusiness SoftwareReport for all direct deposits
DWuploads SiteBusiness SoftwareUploads lists to Webi (Legacy)
EABInformation Security, Business SoftwareFinancial Data Warehouse Extraction for Webi (Legacy)
Echecks Central Payment SiteBusiness SoftwareWebsite that hosts Echecks Payment GUI
EcommerceBusiness SoftwareCollection of DTS packages for processing Cybersource data
ECSIBusiness SoftwarePackage for processing student ECSI government loans
Enterprise Data WarehouseBusiness SoftwareThe university enterprise data warehouse is a secure, central repository that integrates data from many sources across so faculty and staff can make data-informed decisions.  We architect the data models specifically for analytics and reporting needs.
ESG Professional ServicesBusiness SoftwareTechnical Project Specification, Management, Design & Construction
ESG SFTPInfrastructure, Business SoftwareSFTP platform for internal ESG/ITS use
Google developer accountBusiness SoftwareMaintain Google Developer account, permissions, and application approval.
Grades First SiteBusiness SoftwarePass thorough for GradesFirst system
G-SuiteBusiness SoftwareManage Chromebooks and Google Enterprise services.
Hunt PilotBusiness SoftwareDirectory number for calling into a specific hunt group queue on the system.  Pilot numbers cannot physically reside on a phone device.
ImagingBusiness SoftwareProvide an API for customers to submit digital documents to webcenter content
Imaging API (v1-3)Business Software
Integration HubBusiness SoftwareA Dynamic ETL engine designed for internal integration
IntuneBusiness SoftwareMDM for Windows, MacOS, iOS, and Android devices.
Kamiak/HPCBusiness SoftwareThe Center for Institutional Research Computing (CIRC) provides high-performance computing (HPC) resources for the WSU research community. These resources are available for use in research by all faculty, students, and staff at any of WSU’s campuses, at no cost.
LastPassBusiness SoftwarePassword Keeper
Library FinesBusiness SoftwareProcesses the Library Fines and sends them to the library
Lucid ChartsBusiness SoftwareProject Charting
LynxBusiness SoftwareConnection server between MyWSU and 25Live
MalwarebytesBusiness SoftwareAntivirus and malware detection and remediation tool.
Manage SAs & DELsBusiness SoftwareDepartment request to added or remove access for the PCR-360 system.  Request to add Budget and Budget access to profiles.
Managed Account Request FormBusiness Software, Communication and CollaborationIn Office365, a Departmental Account is now created as a Shared Mailbox with one primary owner (by default this is the requestor unless otherwise specified). Once the mailbox is created it will automatically appear as an additional mailbox in your Outlook Client. There is no longer a need for a password. 
MATLAB / SimulinkBusiness Software, Individual SoftwareAnalysis, design, modeling, simulation, code generation, and testing software
Microsoft 365Business Software, Individual SoftwareMicrosoft 365 Information
Microsoft 365 BookingsBusiness SoftwareSimplify how you schedule and manage appointments both inside and outside your organization.
Microsoft 365 FormsBusiness Software, Individual SoftwareCollect data and information easily.  Simple to use alternative to Qualtrics when you want simple to use data collection that integrates with Microsoft 365 products. Qualtrics is recommend for scientific or more formal data surveys at WSU. 
Microsoft 365 Microsoft Flow (aka: Power Automate)Business Software, Individual SoftwareAutomate and streamline repetitive tasks and business processes.
Microsoft 365 Microsoft Flow Free (aka: Power Automate Free)Business Software, Individual SoftwareAutomate and streamline repetitive tasks and business processes.
Microsoft Bookings for WSU AdvisingIndividual Software, Business SoftwareMicrosoft Bookings is available (as requested) to advisor based roles at WSU to schedule appointments and with students.
Microsoft Configuration ManagerBusiness SoftwareManagement, deployment and security of devices and applications running the Windows operating System
Microsoft Departmental SoftwareBusiness SoftwareAccess to optional Microsoft Software for purchase
myWSU - Security/AccessBusiness SoftwareFirst point of contact and account management for myWSU account access, roles, rows, triage, and audits.
myWSU CustomizationBusiness SoftwareCustom development to modify or expand the processing in myWSU.
myWSU IntegrationBusiness SoftwareSystem or Data integrations with myWSU, both custom or delivered.  
OAC/OBIEE User GroupBusiness Software
Office 365 API Access Request FormBusiness Software, Communication and Collaboration
Office 365 Exchange OnlineIndividual Software, Communication and Collaboration
Office 365 Modern Group CreationBusiness Software, Communication and CollaborationOffice 365 Groups is a service that works with the Office 365 tools you use already so you can collaborate with your teammates when writing documents, creating spreadsheets, working on project plans, scheduling meetings, or sending email. 
Office 365 OneDrive for BusinessIndividual Software, Business Software
Office 365 ProPlusIndividual Software, Business Software
Oracle Analytics Cloud Classic (OBIEE)Business SoftwareOAC Classics (OBIEE) is the analytics tools on the university enterprise data warehouse.  Users can access hundreds of pre-built dashboards and reports including Admissions, Student Records, Legacy Financial and HR data.
Oracle Analytics Cloud Data VisualizationBusiness SoftwareOAC Data Visualization is a new service offering for self-service analytics.  Data users can upload their own dataset, integrate data with the data in the university enterprise data warehouse (if they have access) and build their own data analysis.
Oracle Database Administration (ITS Internal)Business SoftwareWe offer database administration internal to my team and other ITS teams.
PCHEES (Public Centralized Higher Education Enrollment System) Data SubmissionBusiness SoftwareWe compile dataset to submit to the state of Washington PCHEES.
POS Extract SiteBusiness Software Set the start date for all of the ecommerce jobs and packages
ProofPointCommunication and Collaboration, Business SoftwareProofPoint is an email protection service to protect against spam, malware, and other by controlling, filtering, and providing insight and visibility into email communication threats.
QualtricsBusiness Software, Individual SoftwareAdminister Qualtrics survey software contract for Provost office. 
Query AD Campus M V2Business SoftwareWeb service that translates AD group memberships to Campus M group memberships
QueryADattributes (WS)Business SoftwareWeb service SOAP that provides data AD group assignments for staff or students
RedCapBusiness Software, Individual SoftwareAdminister RedCap Survey software for academic & research surveys software and servers
Regulated Data EnvironmentsBusiness Software
RoboRegistrarBusiness SoftwareSupport the connectivity of the RoboRegistrar software to myWSU and the ability to print transcripts.
Role-Based NetworkingBusiness SoftwareRole-based networks are small networks that are built to serve a specific function or set of users, as compared to large, general-purpose building networks. Role-based networks are helpful to simplify firewall Access Control Lists, manage customer devices, and in some cases, to segment network traffic.
Sans FontsBusiness Software
SCCMBusiness SoftwareWindows device management tool.
Schedulable Location RequestBusiness Software, Individual Software, Communication and CollaborationLocation accounts are used when a department needs to monitor and manage a conference room or other public locations in their area.
Schedulable Resource AccountBusiness Software, Individual Software, Communication and CollaborationResource accounts are used when a department needs to manage a resource such as a laptop, projector, or vehicle.
Schedule SurferBusiness SoftwareAllows enrollers to build student schedules
Server BackupInfrastructure, Business SoftwareFile backup of ITS and SLA customer servers.
Server HostingInfrastructure, Business SoftwareHosting of physical servers in ITB datacenter.  Providing power via UPS, cooling, networking, and secure room access.
SharePointCommunication and Collaboration, Business Software
Slate WSU extractBusiness SoftwareSyncs data from MyWSU to Slate
SPSS - AMOSBusiness SoftwareIBM SPSS AMOS is a powerful structural equation modeling software that enables you to support research and theories by extending standard multivariate analysis methods, including regression, factor analysis, correlation, and analysis of variance.
SQL Database Administration (ITS Internal)Business SoftwareWe offer database administration internal to my team and other ITS teams.
Static Web Service (Cloud front)Business SoftwareServes static content to the WWW
Student Information Systems - MyWSU AccessIndividual Software, Business Software, Administrative and Business
Suitable CCapBusiness SoftwareProvides data regarding new student achievements
TouchNet IntegrationsBusiness SoftwareProviders method for legacy system to integrate with TouchNet
UISS Batch serversBusiness SoftwarePlatform to execute batch jobs and CTM agents
UISS DB Prod/TestBusiness SoftwareHouses database for financial data
University Payments (WS)Business SoftwareLet's you look up routing numbers for WSU to ensure proper bank routing information is in place
URR (Unit Record Report) Data SubmissionBusiness SoftwareWe compile dataset to submit to the state of Washington WSAC.
WatsonBusiness SoftwareChatbot used by CSD
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